The holiday season will begin soon, which means the highest traffic of the year for the hotel industry. What should you do to prepare your hotel or guesthouse to welcome guests? How to ensure good organization and order in the facility and why is the cooperation of the management staff with other staff of the facility so important? Find out our tips on how to efficiently prepare your hotel for your holiday!
Pay attention to details – they create the image of your hotel
The main entrance, waiting room and reception are the showcase of every hotel facility. The first impression influences the guests’ attitude towards the entire stay. Make sure to regularly clean door elements – handles and windows, as well as the corridor space and common areas. By hiring a reputable cleaning company and using professional cleaning products (e.g. from the Clinex brand), you will guarantee your facility a neat image, and your stay there will be associated with high comfort and uninterrupted relaxation.
Plants, mirrors, accessories – details create a whole. Make sure they match the facility’s decor. Do you want a cozy atmosphere? Or maybe you prefer your hotel to be associated with business and professionalism? Decorations should be matched to the character of the facility and blend naturally with the interior.
Increased traffic in the facility. What is worth paying attention to?
More guests require more effort to serve them. It is worth remembering:
- verifying the HR system – perhaps your facility should employ additional employees during the holidays. Such additional support from permanent staff will certainly have a positive impact on work efficiency. Additionally – think about training. Perhaps your staff is new and has not yet experienced the intensive work schedule during the holiday season? It is worth analyzing the facility’s human resources and ensuring the appropriate number of qualified employees.
- supplementing hotel equipment – this means equipping rooms with e.g. cosmetics or drinks, as well as providing staff with appropriate things for work – e.g. clothes and tools, such as cleaning products.
- the need to increase the number of bedding sets or introduce a more effective washing system – it can be said that this is a detail that every experienced hotelier remembers. However, when there is a high occupancy, it may happen that the hotel laundry will not be able to keep up with washing and drying the bedding. It is therefore worth verifying what possibilities we have to improve this process.
- regular disinfection of hotel rooms. Although it is no longer as burdensome, we cannot forget about it. The coronavirus pandemic is still ongoing and public places require regular disinfection of frequently touched surfaces. A special disinfectant such as Clinex DEZOfast can be used for this purpose. It is also worth stocking up on supplies of hand disinfectant liquid (e.g. Clinex DEZOSept Plus or gel (e.g. Clinex DEZOSept ), which can be placed in dispensers in various places in the hotel.
Reservation system – simplify the processes of booking accommodation in your hotel
There are popular websites that facilitate online booking of accommodation in hotels around the world. Check if any of the systems will work for your facility.
At this point, it is worth mentioning the need for the hotel facility to be present on social media. A Facebook page with information for guests or an Instagram account with eye-catching photos of the facility and the surrounding area will make guests more willing to visit us. We will build an image of a friendly holiday destination for them. Such channels should also include information about possible promotions or competitions – discounts are always attractive, especially during such an intense time as the holiday season.
A good plan is essential!
Once we have replenished supplies and trained, ready-to-work staff, all we need is a good work schedule. Without it, it is impossible for the hotel to function efficiently, especially during the busy holiday season. There are well-known tools on the market for hotel facility managers that allow for systematic work management.
The Clinex brand has also prepared helpful tools for people responsible for hotel cleaning. These are hygiene plans and the use of products that definitely facilitate the cleaning process when guests arrive from day to day. We can print them for free from the brand’s website:
Thanks to such free tools, we will not miss any key areas when planning the cleaning process of hotel rooms, reception desks or restaurant rooms.
The summer season in a hotel is not only a chance to increase the facility’s turnover, but also a huge challenge for the entire staff. Therefore, it is worth preparing for them reliably and professionally in every detail before the holidays.
